Cookies policy

In order to offer you the best service through our website, and in line with our constant concern that you have the best possible customer experience, ElGir uses cookies to remember your browsing preferences. Below, we explain what cookies are, what they are for, what types of cookies we use and how you can disable them, if you wish. By continuing to browse through the ElGir website, we understand that you accept this Cookies Policy.


What are cookies?

Many people are concerned about their privacy and the use of "cookies" when they browse the Internet. Cookies are small files that can be used to store certain information that you have already provided while browsing the website. The ElGir website uses cookies to remember your preferences (for example, it can remember which page of the ElGir store you saw, in order to make your next visit more comfortable by showing you information regarding what you visited previously). These cookies are sent to your browser and stored on your computer. However, if you do not want to have any cookies, you can deactivate them at any time in the options of your Internet browser.


How do we use them?

Cookies are used to capture information about how you navigate and interact with the website. This information, once collected, is simply analyzed in order to improve and optimize your browsing experience (for example, showing first those products that may interest you the most). However, under no circumstances are cookies associated with your personal data, nor do they obtain information by which you can be identified.


Examples of how we use cookies

To remember the items on your shopping list. To calculate the number of visitors who access our website and ensure that there is sufficient capacity to make it fast. To improve the functioning of the web, for example, making sure that users easily find what they are looking for. To guarantee the functionality of certain services, such as payment services. To recognize your login details so you don't have to enter them on every page you want to see. To show you ads more in line with your interests.


What types of cookies do we use? 

The cookies that we use at to improve your experience as a client are the following:

Strictly necessary cookies: These cookies allow us, among other things, to remember the items on your shopping list or where you are in the order. 


Analytical and / or performance cookies: These cookies allow us to know the behavior of users on the ElGir website and, consequently, to improve the way that page responds to the demands of our customers. 


Functional cookies: These cookies are used to recognize you when you return to our website. This allows us to personalize its contents, greet you by name, remember your preferences and offer you a live chat to find out your opinions on the web. 


Registration cookies: These cookies record your visits to our website, the pages you see and the links you follow. We use this information to design our website and display the ads that best suit your interests. To do this, we share this information with third parties. These cookies allow you to share the page you are viewing, indicate that you like it and send the information to other pages to personalize your ads. 


Target cookies: These are used to share content and click "like" and to send information to other websites to personalize your advertising. 


Behavioral advertising cookies: These cookies allow us to know the behavior of users on the ElGir website and, consequently, be able to adapt our advertising to such behavior.




Your permission for us to use cookies, and how you can disable them

When you access our website for the first time, you will be shown a window asking you to indicate whether you accept cookies.

In case you do not want an optimal experience when browsing our website, you have the option, at all times, to reject the use of cookies on your computer. However, in doing so, you may experience less than satisfactory browsing, which may even become faulty. To disable cookies, you simply have to modify your browser settings. For more information, you can visit the cookie deactivation guidelines provided for any of the four most used browsers (Firefox Mozilla, Chrome, Internet explorer, Safari).

Keep in mind that if you block the use of cookies you may not be able to access certain areas of our website, and some of its features may not work correctly. For example, you will not be able to use the shopping list or make purchases online.